Bounce Report

Bounces used to be just a pile of email addresses in the bounce report. We have broken them down, based on feedback from clients, to make them more actionable. There’s not much you can do about newsletter bounces, but offices do want to know if a casework item bounced or correspondence so they can look for an alternative email or send them a paper copy instead.

We usually recommend one DC staffer and one district office staffer to get this report.