Fireside is web-based software that allows Members of Congress to communicate with their constituents through answering constituent mail, assisting them with Federal agency casework, and much more.
To access Fireside, make sure you are first connected to the House network. Then, place the following URL into your browser of choice (Chrome, Safari, Firefox, Edge): https://[MemberFirstLast].emanager.house.gov
While your office or coworkers may offer some training, we strongly recommend that you watch our on-demand training videos to give you a thorough understanding of how Fireside will help you communicate with your constituents over multiple platforms. To find those videos, please go to: http://fireside21.com/training.
If you would like to learn more about Fireside on your own, or want information about how to accomplish specific tasks in Fireside, check out more of our Help Center. Here you will find tutorials, videos, and other helpful information to get you started in Fireside.
Here are a few resources you might find helpful as you get familiar with Fireside:
We encourage you to review our on-demand videos for training purposes, and please don't hesitate to use our chat service by clicking the 'Chat With Us' button in the bottom righthand corner of Fireside should you need assistance. You can also email us at firstname.lastname@example.org during our normal business hours, Monday - Friday, 9 AM to 6 PM EST for general support and 10 AM to 4 PM EST for chat and phone (202) 621-5121.