Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 6 Current »

Are you using Microsoft Outlook for your office’s press releases and mass mailings? Find out how Fireside can help you overcome the new 500-contact limitation in Office 365’s Outlook and streamline your outreach program.

The House’s transition to Office 365 introduced a 500-contact limit in Microsoft Outlook. This change prevents many offices from using Outlook as their primary application for generating press releases and targeted mailings. Luckily, Fireside has built-in tools that allow offices to manage multiple email lists, view engagement analytics, and build a robust outreach program without any contact limits.

Manage press and subscriber lists

Work smarter by building press lists that automatically pull press contacts with the help of Fireside’s audience builder. Uploading your data into our constituent relationship management system has never been easier, but if you need a hand, our incredible support staff will walk you through how to use tags, email criteria, and other fields to create perfect lists. Audiences in Fireside update in real time, saving staff from having to manually add contacts to Outlook distribution lists. Click here to learn more about our audience tools.

Harness email analytics

Want a platform that tracks engagement and provides robust analytics? Fireside’s Outreach Analytics contains outbound web links to all your previously sent communications. You can also see the number of recipients, open rate, and click-through rate for web links clicked within each mass communication. Compare the data on this page to the performance of previous newsletters to discover the optimal time to send your newsletter, or use A/B testing to determine the most effective subject lines.

Reach further using Fireside’s message tool

Send newsletters, press releases, and surveys with our easy-to-use message builder. Our team can replicate your current Outlook press release templates or work with your office to create custom templates designed to meet the needs of your communications strategy.

Sign up for training at fireside21.com/training. You can also reach out to us via chat from 9 a.m. to 6 p.m. ET or email us at help@fireside21.com.

Calling all Hillterns!

Fireside is looking for a some helping hands to assist our Account Team provide the best customer support on the Hill. We know from experience that finding full-time work on the Hill is hard, but this is an excellent opportunity to bolster your resume and learn Fireside inside and out. That way, your resume will look even more appealing when a coveted Staff Assistant or Legislative Correspondent position opens up.

Job Details:

This is a paid fall internship with an approximate start date between August 19 and September 6. We ask that you be able to work at least 2-3 days per week and 4-6 hours per day.

-You’ll troubleshoot with clients by phone, in live chat, or over email.
-You’ll work with your fellow Account Team members and our software developers to address our clients' needs.
-You’ll use your creativity daily to problem solve.
-You’ll do what it takes to support the core function of Congress - to hear from and respond to the people of Members of Congress represent.

About Us:

We have a fun, casual, and collaborative work environment where we successfully manage over 175 clients in the House of Representatives. Our office is in the heart of the city, right above Oyamel and across the street from Hill Country BBQ. We’ve got the best of both worlds: we’re a well-established company that has stayed true to our start-up roots.

We try to cultivate an exciting vibe as a growing company that solves big challenges and seeks new opportunities for our customers. If this job and our culture sound like what you’re looking for in your next move, we’d love to hear more about you!

Next Steps:

Please send a cover letter and resume to jobs@fireside21.com. Tell us about your qualifications for the position, but we're interested to know your hobbies, interest in tech, or most memorable experience on the Hill. Bonus points for creativity! We will review applications on a rolling basis.

What's New in Fireside?

Want to know what new fixes or features have been added to Fireside? Check out our release notes, which will give you information on everything new to the system. Whenever you see the "present" icon light up, you'll know that we've rolled out something new.

Delete a case

You can delete duplicate cases in Fireside from within any case. Simply go up to the “snowman” icon in the upper-right corner and choose “Delete this case” from the menu.

  • No labels